Calls
Every call Capella takes becomes a record: the caller, the notes, the transcript. A new caller becomes a lead, and the follow-up starts from there.
Astrateris
Astrateris, our own CRM.
Astrateris is the CRM Stellaris Ridge built, and the one we run our own business on. Calls and website forms land in one place, and the setup is tuned to your trade. Based in Tuscaloosa, Alabama, serving Alabama, the Southeast and the Midwest.
What it is
One place where every lead lands.
A CRM is where you keep your customers, your leads and what happens next with each one. Astrateris is ours. We build it, we host it, and we set it up for the trade you are in.
Stellaris Ridge runs on Astrateris every day, so we know what breaks when a business gets busy. We do not sell you a tool we do not use.
What lands in it
Calls, forms and the calendar.
Website forms
A form on a site we build creates a lead right away, so no request sits in an inbox. See websites.
Email (coming soon)
Customer emails will land on the lead the same way, so a request by email is not lost in an inbox.
Calendar
Bookings go on the calendar in the same record as the lead, so a job and its customer stay together.
Pipeline
Each lead sits at a stage, with a next step. You can see what is new, what is waiting and what is booked.
Your view
Calls, jobs and what is late on one screen. See Be in command.
How we use it
We run Stellaris Ridge on it.
Our own calls, leads and bookings go through Astrateris. When Capella books a job for us, the booking and the lead are already there when we sit down.
When we show it to a business, we use a sample company with made-up data. We never show another customer's records.
Set up for your trade
Your pipeline, not a template that fits nobody.
A roofer, a dental office and a real estate agent do not sell the same way. We shape the stages, the fields and the follow-up around how your business works. Real estate is one of the trades we have set it up for, not the only one.
Sign-in needs a second step, an authenticator app or an emailed code, and accounts are by invitation. Each business has its own separate database.
For the full service, read Core CRM. For the owner's view of calls, leads and jobs, read Be in command.
How it starts
Start with the free 15-minute check.
Fifteen minutes on the phone about one part of your week. If a CRM is the answer, we say so. If it is not, we say that too. Every build is quoted before any work starts.
Book the free check or call (205) 831-8876.
Questions
Fair questions.
What is Astrateris?
It is the CRM Stellaris Ridge built and runs its own business on. Calls and website forms land in one place, and each setup is tuned to the trade.
Is it only for real estate?
No. We set it up for each trade. Real estate is one example, along with local service businesses like detailing and the trades.
Do I have to give up the software I use now?
We start with what you already use. If anything has to change, you will know before any work starts.
Does it work with Capella?
Yes. Capella books into the calendar in Astrateris, and each call becomes a record there, with notes and a transcript.
What does it cost?
It depends on what we build. Every build is quoted before any work starts, and the 15-minute check is free.
Start with a free 15-minute check.
A short call with Carl or Jarod. We look at one part of your week and tell you one thing we would fix.