Pillar 02 — Be Heard. Capella, your front-desk backup: answers in two rings, books the job, texts you the summary.

Pillar 02 62% of calls to small businesses go unanswered Capella answers all of them

A missed call doesn't wait — it dials your competitor. Capella picks up in two rings, every time: answers the questions, books the job, and texts you the summary before the caller hangs up.

Lives on your existing number. Sounds human, stays on script, never takes a sick day. Read the plain-English guide: what an AI receptionist does, costs, and does on an emergency call.

Hear Capella live
Watch it work

This is Capella answering a regular Tuesday.

(205) 555-0134 Incoming call
Hi — my water heater's leaking everywhere. Do you do same-day?
CapellaWe do. I can have a tech out between 2 and 4 this afternoon. Can I grab your address?
418 Cedar Lane. How much is the call-out?
Capella$89, waived if you go ahead with the repair. You're booked for today, 2–4 PM — I've just texted you a confirmation.
Wow — great. Thank you!
✓ Job booked  ·  Summary texted to the owner  ·  41 seconds
The business that answers wins the job.
▲ Two rings. Every time.

What Be Heard includes

One front-desk backup, every door your customers knock on.

Answer time
2rings

average time to answer. 24/7 — nights, weekends, and holidays included.

Capella phone

Your number. Our voice. Zero missed calls.

VoiceBookingSMS recap
The leak
62%

of calls to small businesses go unanswered. Not yours. Not anymore.

Website voice widget

The same backup, living on your site.

Visitors talk to Capella right on the page — same brain, same calendar, same bookings.

Voicemail
0

Capella doesn't do voicemail. It does answers, bookings, and texted summaries.

Answered is only the start.

Every call Capella takes lands in your command center — with receipts.

Next pillar — Be In Command →

Built on platforms your business already trusts
Google Cloud▲ Twilio▲ ElevenLabs▲ OpenAI▲ Cloudflare▲ Anthropic▲