Stellaris Ridge
HVAC AI Phone System, Built for Alabama.
Heat-wave emergencies, furnace failures, system replacements, maintenance plans. Trained on HVAC vocabulary, brands, and your service area. VOX answers every call live, 24/7, across every metro below.
A generic bot answers with a script. VOX answers like your best hvac dispatcher — because before it takes its first call, it learns hvac vocabulary, which calls are emergencies worth waking you up for, and exactly how you book a job. Average hvac ticket: $1.0k–$1.4k avg ticket.
Real hvac calls, answered live — not sent to voicemail.
Furnace won't ignite and the house has dropped to 52°F with a newborn upstairs. VOX recognizes a no-heat call with a vulnerable occupant as life-safety, opens the emergency slot, and texts the owner immediately — no waiting for morning.
AC died at 98°F and the breaker won't hold. VOX walks the caller through the safe basics (confirm the breaker, don't keep resetting it), logs the symptoms, and books the same-day emergency dispatch slot.
Homeowner wants pricing on a higher-SEER system before next summer. VOX captures square footage, current unit age, and ductwork condition, then books an in-home estimate on the calendar the crew actually keeps.
A tenant reports water pooling under a wall-mount unit. VOX distinguishes an active-leak emergency from a next-available repair, and routes the call correctly for a landlord account versus an owner-occupant.
What a missed hvac call costs, anywhere in Alabama.
With an average hvac ticket of $1.0k–$1.4k avg ticket, every unanswered call is a real job walking to whoever picks up next.
Sources: 411 Locals (2024); Harvard Business Review / Lead Response Management Study; AI search referral benchmarks (2025-2026).
VOX is one piece of the front office. Stellaris Ridge also builds custom automation — invoices chased, quotes followed up, jobs entered once so they land everywhere they belong — and websites that win Google and AI search, so customers already looking for a hvac company find you first.
Questions, answered
Do you only work with hvac businesses in these 14 cities?
These are the Alabama metros we've already deployed in, but every deployment is remote — the same engine works anywhere your trucks or techs roll.
What makes VOX different for hvac calls specifically?
Before it takes its first call, VOX learns hvac vocabulary, which calls are true emergencies worth waking you up for, and exactly how you book a job — so it answers like your best dispatcher, not a generic script.
Does a configured deployment cost more?
No. Configuration is what the setup fee covers on every package — SR Foundation, SR Growth, and SR Vox all include it. Same pricing whether you're deploying in a metro or a small town.
How fast can a hvac deployment go live?
Configuration typically adds only a few days on top of the base deployment timeline — vocabulary, triage rules, and booking logic are templated, not built from scratch.